Refund policy
Damaged or Defective Prints
If your print arrives damaged or with a manufacturing flaw (such as printing errors, color defects, or quality issues), we will gladly offer a replacement or refund.
To request a replacement or refund for a damaged or defective print:
- Contact us at todd@toddswart.com within 14 days of receiving your order.
- Include your order number and clear photos of the damaged or defective print (including packaging, if relevant).
- Once reviewed, we will arrange for a replacement print or issue a refund.
Return & Refund Policy
Because each piece is made to order specifically for you, we are unable to accept returns or offer refunds for any of the following:
- Change of mind after purchase
- Incorrect size selection
- Buyer's remorse or dissatisfaction with a correctly printed, undamaged product
- Minor variations in color due to differences in device screens
- Orders where incorrect shipping information was provided by the customer
Please review product descriptions, dimensions, and images carefully before placing your order.
Questions?
If you have any questions about your order or this policy, please reach out to us at todd@toddswart.com and we'll be happy to help.